Privacy Policy

Crédit Industriel et Commercial (London Branch) (“CIC London”, "we", "our", or "us") is committed to protecting and respecting your privacy. 


This privacy policy sets out how we collect, use and share data that identifies or is associated with you ("personal information") as a result of you using our website at (the "Site") or otherwise interacting with us (whether online or offline).


CIC London is the London Branch of Crédit Industriel et Commercial, a French Simplified Joint-stock Company (Société par Action Simplifiée), registered with the Paris registry of companies (registration number 542 016 381) and having its registered address at 6 avenue de Provence 75009 Paris.

CIC London Branch’s establishment number is BR000705 and our registered address is at Finsbury Circus House 15 Finsbury Circus, London, EC2M 7EB.

CIC London is the data controller of the personal information we hold about you. Our ICO Registration Number is Z7366062.

If you have any questions about this policy or our approach to privacy  you can contact us via our contact form.


The table at Annex 1 sets out the categories of personal information we collect about you and the purposes for which we use that information. The table also lists the legal bases which we rely on to process your personal information.

More generally, we:

    • (a) Collect personal information that you voluntarily submit to us, such as your name and contact details, when you use our Site, or otherwise interact with us (whether online, by phone or at physical events).

    • (b) May require you to provide certain personal information in order for us to provide you with our services.

    • (c) Automatically collect personal information indirectly about how you access and use the Site and our newsletters (such as the pages you visit), as well as information about the device you use to access the Site.

We use this information to correspond with you, perform our agreements with you, carry out marketing activities and our other day-to-day business activities and operations.

We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.

We will indicate to you where the provision of certain personal information is required in order for us to provide you with certain features of the Site. If you choose not to provide such personal information, we may not be able to provide you with access to certain aspects of the Site.


We may anonymise and aggregate any of the personal information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving our Sites and developing new products and features. We may also share such anonymised information with others.



We will store the personal information we collect about you for no longer than necessary for the purposes set out in Annex 1 in accordance with our legal obligations and legitimate business interests.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.


We may also share your personal information with the following (as required in accordance with the uses set out in Annex 1):

    • (d) Service providers and advisors: we may share your personal information with third party vendors and other service providers that perform services for us or on our behalf, which may include providing advertising, data hosting, CRM, payment and analytics services.

    • (e) Purchasers and third parties in connection with a business transaction: your personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.

    • (f) Law enforcement, regulators, governmental authorities and other parties for legal reasons: we may share your personal information with third parties as required by law or if we reasonably believe that such action is necessary to (i) comply with financial or tax reporting obligations; (ii) comply with the law and the reasonable requests of law enforcement; (iii) detect and investigate illegal activities and breaches of agreements; and/or (iv) exercise or protect the rights, property, or personal safety of CIC London or others.

    • (g) Other members of the CIC London group: we may share your personal information with our affiliates (for example, where they provide services on our behalf) or where such sharing is otherwise necessary in accordance with the uses set out in Annex 1.
      In addition, we may share your personal information with other third parties if you have provided your consent for us to do so.


From time to time we may contact you with information about CIC London, including for the purposes of sending you marketing messages, inviting you to events we believe may be of interest to you and asking for your feedback.

Most marketing messages (including newsletters) we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.

We will only send you marketing messages if you have given us your consent to do so, unless consent is not required under applicable law (e.g. when marketing to corporate email addresses or in certain circumstances where we have a pre-existing customer relationship with you).

You can withdraw your consent or opt out of receiving further communications at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.


Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. For example, we use, as appropriate, firewalls, access controls, policies and other procedures to protect information from unauthorised access.

International Transfers of your Personal Information. We may transfer your personal information to countries outside of the United Kingdom ("UK") and the European Economic Area ("EEA"), for example, to CIC London group members or third party service providers located in third countries. In some cases, this might result in your personal information being transferred to a country not recognised as having an adequate level of protection for personal data. These international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the UK government or the European Commission. If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy policy


In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:

    • (a) Right of access. You have the right to obtain access to your personal information.

    • (b) Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.

    • (c) Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.

    • (d) Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.

    • (e) Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
    • (f) Right to object. You have a right to object to the processing we carry out on the basis of legitimate interests in certain circumstances. You can also object to our direct marketing activities for any reason by clicking the "unsubscribe" link set out in any marketing communication you receive.

    • (g) Right to withdraw consent. If you have provided consent to any processing of your personal information, you have a right to withdraw that consent.

Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy.

If you are in the UK or EEA, you also have the right to lodge a complaint to your national data protection authority. The relevant data protection authority in the UK is the Information Commissioner's Office ("ICO"). Information on how to make a complaint to the ICO is available at


We use cookies and similar technologies on the Site for various purposes, including improving your experience of the Site. For more information about cookies and why we use these, please refer to our Cookies Policy.


Our Sites may, from time to time, contain links to and from third party websites, including those of other news publications and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.


The Site is not intended for or directed at children under the age of 18 years and we do not knowingly collect information relating to children under this age.


We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy in a material way, we will update the "last modified" date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.


If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on the Site.


15.1 These Terms are governed by English law and you can bring legal proceedings in respect of this Site in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.


Please contact via our contact form if you have any questions, comments and requests regarding this privacy policy.

This privacy policy was last modified on the 4th May 2021.