By 2027, the mutualist group is targeting net banking income of €19 billion by speeding up its multiservices strategy. It aims to have more than 15 million customers in its French banking and insurance network, of which more than one in two customers with an insurance product.
This performance will be leveraged to benefit society via the societal dividend (15% of net income) that was introduced in 2023 and which will be fully operational in 2024. Between now and 2027, €2.5 billion will be channeled into environmental transformation and social and regional solidarity.

The main ambitions for 2027 are:
👉 To capture new business on all markets and in all regions to bolster its development in order to achieve collective benefits
👉 To support the environmental transitions of its customers and contribute to efforts to create a carbon neutral economy
👉 To develop artificial intelligence solutions

THE GROUP’S FIVE MISSIONS BASED ON ONE RAISON D’ÊTRE: LISTENING AND ACTING TOGETHER
More information available on: 2024-2027 STRATEGIC PLAN – TOGETHERNESS, PERFORMANCE, SOLIDARITY: Crédit Mutuel Alliance Fédérale is stepping up its development ambitions to put its financial performance to work for the benefit of society - Crédit Mutuel Alliance Fédérale (creditmutuelalliancefederale.fr)